Leading the CRM team in a remote capacity, the full-time Manager, CRM Applications (Salesforce & HubSpot) will own the CRM strategy, product roadmap, and operational excellence for Salesforce and HubSpot, while fostering collaboration across Sales, Marketing, Global Services, and Operations. Key Responsibilities Lead and develop a high-performing CRM team through coaching and mentoring, promoting a culture of accountability and innovation Own the CRM application portfolio, providing strategic direction and ensuring alignment with business and IT objectives Drive transformation by modernizing CRM capabilities and leveraging emerging technologies to enhance business processes and user adoption Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field 8+ years of experience supporting enterprise CRM platforms, with 3+ years in a leadership role Deep expertise with Salesforce, including governance and best practices Experience with HubSpot or similar marketing automation platforms Proven experience in driving digital transformation and managing cross-functional initiatives