Critical Facilities Technician IV (Whitney)

Our client is a leading owner and operator of mission-critical infrastructure supporting enterprise and hyperscale customers. With a strong focus on reliability, operational excellence, and continuous innovation, the organization provides highly secure, high-availability facilities that power essential business applications and digital operations. This is an opportunity to join a team responsible for maintaining complex critical environments where uptime, safety, and technical expertise are paramount.

Key Responsibilities

• Perform operations, maintenance, and troubleshooting activities for critical facility infrastructure supporting data center operations.
• Monitor and respond to building and equipment alarms, prioritizing system reliability and uptime.
• Execute preventive, predictive, and corrective maintenance programs using a Computerized Maintenance Management System (CMMS).
• Utilize established operating procedures, maintenance procedures, and emergency response protocols to support safe facility operations.
• Coordinate and oversee contractors and service providers performing maintenance and project-related work.
• Support electrical switching, lockout/tagout activities, and safe work permitting processes.
• Assist with equipment modifications, operational improvements, and infrastructure upgrades.
• Participate in incident investigations and root cause analysis efforts to prevent recurring failures.
• Maintain accurate maintenance records, work orders, and operational documentation.
• Support capacity planning, performance tracking, and reporting initiatives.
• Ensure compliance with company safety programs, environmental requirements, and industry best practices.
• Provide on-call and emergency response support as required in a 24/7 mission-critical environment.

Essential Requirements

• Experience supporting data center facilities.
• Journeyman-level knowledge of electrical, mechanical, HVAC, or related building systems.
• Experience operating and maintaining critical infrastructure equipment in high-availability environments.
• Proficiency with CMMS platforms and maintenance management processes.
• Strong troubleshooting and problem-solving abilities for electrical and mechanical systems.
• Experience coordinating contractors, vendors, and maintenance activities.
• Ability to read and interpret technical documentation, procedures, and system information.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Strong communication skills and customer-service orientation.
• Ability to work flexible schedules, including after-hours support and emergency response situations.

Desirable Requirements

• Associate degree, technical certification, or formal training in Electrical, Mechanical, HVAC/R, or related disciplines.
• Experience supporting Tier II, Tier III, or Tier IV data center facilities.
• HVAC certification, Journeyman Electrician license, or Master Electrician license.
• Knowledge of capacity planning and KPI reporting within critical facilities environments.
• Experience with building automation systems, monitoring platforms, and graphical control interfaces.
• Familiarity with AutoCAD, Visio, or related technical software.
• Experience participating in root cause analysis and reliability improvement programs.