Critical Facilities Engineer - L2/L3

Job Description

We are seeking a hands-on Critical Facilities Engineer to support the operation, maintenance, and reliability of mission-critical data center infrastructure. This role is responsible for ensuring continuous uptime through the monitoring, troubleshooting, and repair of both electrical and mechanical systems, including power distribution and cooling equipment. The engineer will work as part of a 24/7 onsite operations team, responding to alarms, executing preventative and corrective maintenance, and supporting emergency response activities. This position requires a strong understanding of how critical environments function end-to-end, with the ability to prioritize tasks, adapt to changing conditions, and maintain high service standards. The role emphasizes ownership of work, minimizing reliance on third-party vendors, and delivering best-in-class performance to support system reliability, efficiency, and customer satisfaction.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Hands-on experience with mission-critical infrastructure, including UPS systems, generators, switchgear, PDUs, and building controls

Experience with mechanical systems such as CRACs, CRAHs, chillers, and air handling units

Ability to monitor systems, respond to alarms, and perform troubleshooting and repairs in a live environment

Working knowledge of electrical distribution systems, HVAC systems, and building management/automation systems

Ability to read and interpret blueprints, electrical one-lines, and schematics

Experience performing preventative and corrective maintenance on critical equipment

Familiarity with CMMS tools for tracking maintenance activities

Ability to create and follow MOPs, SOPs, and EOPs

Strong problem-solving skills and ability to make decisions in high-pressure environments

Ability to work independently and within a team in a 24/7 operations environment

Willingness to learn both electrical and mechanical disciplines (regardless of primary background)

Minimum 3+ years of hands-on experience; 5+ years preferred in data center or other critical environments Experience operating within a data center or similar mission-critical environment end-to-end

Advanced troubleshooting and predictive maintenance experience

Prior experience mentoring or training junior engineers (Level III expectation)

Relevant certifications such as OSHA 10 or NFPA 70E

Military experience in critical systems (e.g., electrical/mechanical operations)

Background with OEM or large-scale industrial equipment (e.g., HVAC, generators, power systems)

Formal training or certifications related to UPS systems or electrical/mechanical specialties