Crew Members
Crew Members are responsible for delivering great guest experiences.
Responsibilities Include:
Team Environment:
- Communicate appropriately with fellow team members, treating others fairly and with respect.
- Respond positively to feedback and direction given.
- Hold themselves accountable for their responsibilities on their shift.
- Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction:
- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
- Respond to specific guest needs and resolve problems with a sense of urgency.
- Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
- Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
- Complete all required training and support the training of other team members.
Profitability:
- Effectively execute restaurant standards and marketing initiatives.
- Prepare all products following appropriate recipes and procedures.
- Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
- Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Skills:
- Must be able to fluently speak/read English
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
- Required Competencies
- Guest Focus anticipate and understand guests needs and exceed their expectations.
- Passion for Results set compelling targets and deliver on commitments.
- Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.
Paid breaks
Free meals
Pat time off upto 40 hours annually
Competetive hours