Creditor Relations Specialist

Supporting the growing Creditor Relations Team, the full-time Creditor Relations Specialist will partner with creditors to secure settlements, implement standard operating procedures, and provide ongoing support, all while working remotely. Key responsibilities Partner with creditors through the list exchange process to secure settlements Implement standard operating procedures (SOP) for each process Provide ongoing support for creditors and collaborate with engineering on process changes Required qualifications 3+ years of experience in administrative, operations, or people support roles Proficiency in tools such as Google Workspace, Slack, and project management software Ability to handle confidential information with professionalism and discretion Reliable, self-motivated, and comfortable working in a fast-paced environment Friendly and professional demeanor with a focus on collaboration and service