Credit Screening Representative (Bilingual Spanish + English Preferred)
Onsite in Goodlettsville Monday – Friday
Daily Training Hours: 9:00 - 6:00, After Training Daily Hours: 8:00 - 5:00
Hourly Pay Range: $18.00 - $20.00
About the Opportunity
Join a growing team with a fast-paced, collaborative environment! We're currently hiring a Credit Screening Representative to support high-volume phone and client service operations. 100% Employer Paid Health Insurance (start date of this benefit to be determined by employer if the candidate is extended a permanent offer after CFS temporary period.)
No formal interview required - just a quick virtual meeting with the CFS Recruiter! Start date will be pending clear security checks.
Tasks and Responsibilities - Credit Screening Representative:
- Conduct comprehensive credit risk assessments to support informed lending decisions, ensuring alignment with company policies and regulatory standards
- Analyze client creditworthiness by reviewing financial statements, credit reports, and industry trends to determine risk levels
- Evaluate loan applications, assessing financial history and collateral to recommend appropriate credit terms
- Collaborate with cross-functional teams including sales, underwriting, and legal to gather and verify information for credit evaluations
- Provide technical support to clients via phone, chat, and email, resolving issues related to credit report discrepancies and missing bureau data
- Facilitate conference calls between consumers and creditors to obtain updated balance and payment histories
- Assist team members with procedural questions and provide guidance on best practices
- Train new staff on conducting conference calls and preparing supplemental credit reports
Requirements - Credit Screening Representative:
- Call center experience / Ability to handle inbound and outbound calls comfortably
- Ability to Multi-task in a Fast-Paced Environment
- Excellent Written and Verbal Communication Skills
- Light Excel skills – Data Entry, Spreadsheets
- Desire to meet key phone metrics.
- Willingness to be a supportive team player.
- Fluent in Spanish & English highly preferred
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