Credit & Collections Representative

Collections SpecialistSciex LLCRedwood City, CAThis position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs business to business collections while working with management and sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.Key Responsibilities:Improve day sales outstanding ("DSO") to current company monthly/yearly goalEnsure all past due accounts have been contacted while enforcing agreed payment termsWork with customers to schedule payment arrangements on upcoming and past due invoicesConvert accounts to ACH/checks from credit card payments as well as promote electronic invoicingUpdate account information to ensure contact and other required information is currentResolve any invoice discrepancies in a timely manner to ensure payment is received appropriatelyCommunicate with field personnel to discuss any problem accounts/situations to meet a common goal