As the first point of contact for creators, the full-time remote Creator Success Coordinator will manage creator communications, respond to support inquiries, moderate communities, and assist in executing Creator Success programs and events. Key responsibilities: Manage creator tickets and inquiries, providing exceptional customer service and timely follow-up Moderate creator communities and social media channels, fostering positive engagement and addressing issues Write and create content such as blog posts and presentations to keep creators informed and engaged Required qualifications: 2+ years of experience in customer support, community management, or a related field Strong writing, editing, and content creation skills Experience coordinating virtual events, meetings, or webinars Familiarity with social media platforms and the creator economy Proficiency in Google Workspace, including Google Slides and Sheets, or similar tools