Creator Retention & Relationship ManagerJoin Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.If this excites you more than it scares you, you are in the right place.The RoleWe're looking for a Creator Retention & Relationship Manager to own the post-acquisition lifecycle of VR content creators across US and EU markets. This role is focused on ensuring creators successfully onboard, stay active, grow their audience, and evolve into long-term partners and advocates of the DeoVR ecosystem.This is not just about managing relationships - it is about building a scalable creator success system that drives retention, engagement, and creator-led growth across the platform.What You Will DoGuide creators from onboarding to first upload, first payout, and full activation on the platformBuild and optimize onboarding flows, educational materials, FAQs, and live support touchpointsOwn creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle healthIdentify at-risk or inactive creators and run structured reactivation and win-back campaignsAct as the primary contact for creators, especially premium and high-potential partnersRun regular 1:1s, check-ins, and structured growth reviews with creatorsDesign and execute co-marketing campaigns with creators across US and EU marketsBuild and scale a Creator Ambassador Program and support creator-led growth initiativesDevelop and maintain an active creator community space to drive engagement and advocacyCollect and synthesize creator feedback and bring insights to Product, Content, and Leadership teamsCollaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experienceWhat We Are Looking ForRelevant experience in creator economy, content platforms, social media, or digital media ecosystemsExperience in creator partnerships, community management, customer success, or lifecycle and retention-focused rolesStrong analytical mindset with ability to work with retention, engagement, and growth metricsAbility to structure processes and operate effectively in fast-moving, high-ambiguity environmentsStrong communication skills with the ability to build trust and long-term relationships with creators globallyFluency in English (B2 and above)Bonus PointsExperience with VR, immersive media, or 3D/video platformsExperience building creator programs, ambassador systems, or community ecosystemsExperience working across multiple markets (US, EU, Asia)What Success Looks LikeIn 30 days: You've spoken with every active premium creator. You've shipped the first version of the creator onboarding handbook.In 90 days: D30 creator retention has measurably improved.
The creator community space is active and used regularly. You've launched your first co-marketing campaign with at least 5 creators participating in joint promotion. You've also resolved at least 3 key creator experience or process pain points.In 6 months:Creators see DeoVR as a platform that invests in them, not just a distribution channelPremium creator count and per-creator activity are both growingCreator-led external exposure (social mentions, referral videos, UGC) becomes a consistent acquisition channelThe DeoVR Creator Ambassador Program is live, with at least 10 core creators onboardedHiring ProcessHR Screening (30 min)Team Interview (30 min)Case task (2-4 hours)HM Interview (30 min)CEO Interview (30 min)Explore our hiring processWhat We OfferThe chance to be part of a pioneering team in a rapidly evolving industryDirect impact on the future of immersive mediaFlexible working hours and remote-first cultureA team that values initiative, clarity, and collaborationAccess to all tools and tech you needUnlimited DeoVR PremiumA work environment where ideas matter and people are treated with respect