Job TitlePay Range $14.97hr - $19.97hrRequirements/Must Have2+ years of experience in a related field.Strong verbal and written communication skills.Ability to communicate effectively with stakeholders.ResponsibilitiesServes as a first-level resource for colleague interactions with CR responding to inquiries in a professional, urgent and confidential manner.Performs and provides guidance on administrative tasks including, but not limited to, compliance document distribution and collection, verifications of employment and good standing, unemployment claims and review/approval of one-time payments.Monitors, troubleshoots and offers instruction for colleague self-service for initiating transactions in the HRIS system.Maintains colleague data in compliance with federal and state standards.Collaborates with and supports Tier 2 and other Centers of Excellence on general CR programs, initiatives and projects as needed.Performs other duties as assigned.Supports the organization's quality program(s).SkillsHigh integrity, sound judgment, and discretion regarding the handling of confidential information.Ability to grasp information quickly and probe effectively when required.Self-driven with a sense of ownership of work product and accountability.Excellent oral and written communication skills.PC literate, including Microsoft Office products.Strong organizational skills.Excellent interpersonal skills.Ability to work in a team environment.Ability to meet or exceed Performance Competencies.Knowledge of CR concepts and terminology preferred.Education and ExperienceHigh school diploma or GED required.Bachelor's degree from an accredited college or university preferred.