Supervising the drafting and processing of correspondence, the full-time Correspondence Supervisor will ensure compliance with NCQA requirements and provide guidance to the team while working remotely. Key responsibilities Monitors and tracks correspondence issues, ensuring compliance with established policies and procedures Provides expert knowledge and guidance to the correspondence team for issue resolution and compliance Evaluates team performance and offers coaching to improve processing quality and documentation timeliness Required qualifications Bachelor's degree 4+ years of related experience or equivalent experience Knowledge of NCQA requirements and contract compliance Experience in team leadership and performance evaluation Ability to identify process improvement opportunities
Correspondence Supervisor in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.