Corporation Receptionist

Franklin Community School CorporationCorporation ReceptionistJob Title: Corporation ReceptionistLocation: Administration BuildingSupervised by: Executive Director of Technology/Director of Community & Public RelationsPurpose: Serves as the Administration Building receptionist. Coordinates, oversees, and/or performs various support activities, clerical services, and confidential assignments for the Executive Director of Technology, Director of Community & Public Relations, and other central office personnel.Position OverviewThis dynamic role combines the responsibilities of the district office receptionist with administrative support for district-level administrators. It requires a detail-oriented professional who can manage multiple priorities while maintaining exceptional customer service.

Providing a welcoming atmosphere for all visitors and promoting positive public relations for the school corporation while maintaining confidentiality is a critical function of this role.Duties and ResponsibilitiesCorporation Receptionist:Receive, screen, and distribute incoming callsMaintains a pleasant disposition while welcoming central office visitorsRespond to general inquiries regarding FCS Utilize the FCS website and other resources to locate pertinent informationProvide general clerical assistance to the central office staffReceive and distribute incoming mail, courier items, and faxesPrepare outgoing mail using the postage-meter machineKeep the workroom neat and stocked appropriately Stock and maintain copiers Maintain the postage machine Replenish suppliesAssisting the Technology Department:Maintain meeting and appointment schedulesAssist new employees with IT training Set up training video Issue security key Take the employee's photo for ID badgeManage technology-related budgets and accountsProcess technology equipment quotes and ordersOversee Chromebook repair billing and trackingManage monthly technology service bills (phone, copier, digital access)Maintain records for state and federal grantsAssisting the Community & Public Relations Department:Maintain a communication database based on the employee management database and student information system with accuracy and consistencyAssist the Director with creating, reviewing, and distributing communicationsContribute to the creation of graphics, photos, or video assets for use in web projects and on social mediaAssist with scheduling and preparation of district events.Additional duties may be assigned as neededMinimum Job RequirementsHigh school diploma or equivalentSuccessful completion of an expanded criminal history and DCS background checkProficiency in Google Suite and ability to maintain spreadsheets and databasesPrevious receptionist/administrative experience preferredKnowledge, Skills, and Abilities RequiredExceptional verbal and written communication skills with the ability to resolve conflicts and engage professionally with all stakeholdersAbility to exercise independent judgment, establish priorities in a fast-paced environment, and analyze complex problems to find efficient solutions.Must maintain professional relationships with all stakeholders, including staff, students, and community membersProven ability to manage sensitive information with strict confidentiality and uphold the ethical standards of the districtAbility to maintain a polite, professional demeanor focused on delivering excellent customer serviceWorking ConditionsFast-paced office setting with high volumes of digital and paper documentation.Prolonged periods of sitting and intensive computer and phone use.Occasional lifting of boxes (up to 25 lbs) for state-mandated record retention and archiving.Manual dexterity is required for processing high volumes of mail, computer, and phone use.Additional Notes:Position requires flexibility to cover multiple responsibilitiesMay require occasional work outside regular business hoursThe statements contained herein describe the scope of responsibilities but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned to cover absences or balance workload.