Cooler Supervisor (12PM Start time)

Deli/JIT Supervisor (Cooler Supervisor)

Location: Allentown, PA (12PM Start time)

Salary: Up to $55,000 annually, based on experience

Bonus: Eligible for yearly bonus

Employment Type: Full-Time | Exempt

Reports To: Cooler Department Manager

Job Summary

We are seeking an experienced Deli/JIT Supervisor to oversee the day-to-day deli shipping, pulling, receiving, and warehouse operations within a fast-paced distribution center in Allentown, PA.

The Deli/JIT Supervisor will lead warehouse associates while ensuring daily operations meet established safety, quality, productivity, inventory accuracy, and on-time shipping goals. The ideal candidate has previous warehouse or distribution center leadership experience and is comfortable coordinating employees, product movement, inbound/outbound activity, and daily operational priorities.

Key Responsibilities

Warehouse & Distribution Operations

• Supervise daily deli/JIT shipping, pulling, receiving, and warehouse activities.
• Maintain clean, organized, and safe work areas, including docks, aisles, break areas, restrooms, and shipping offices.
• Schedule and allocate staff to effectively support operations across a 7-day workweek.
• Conduct daily departmental start-up meetings to review volume, expectations, priorities, and safety topics.
• Prepare for shift turnover meetings and review:
• Daily inbound volume
• HOT and cross-dock receiving/shipping status
• Carryover work from previous shifts
• Employee call-offs and staffing needs
• Scheduled overtime
• Ensure all products are properly received, stored, pulled, and prepared for shipment.
• Implement and maintain auditing procedures as needed.
• Coordinate with yard personnel to ensure the appropriate trailers are positioned for outbound loading.
• Communicate with transportation regarding load status and potential delays.
• Support the implementation of new company policies and operational procedures.
• Work closely with associates to maintain productivity and quality expectations.
• Research and assist management with customer mis-ship complaints and operational issues.
• Review and validate employee timesheets for payroll purposes.

Product & Inventory Responsibilities

• Maintain accuracy and efficiency throughout receiving, storage, pulling, and shipping operations.
• Perform routine visual inspections to help ensure merchandise quality.
• Partner with Inventory Control to identify and communicate inventory discrepancies.
• Reduce product damage through employee training, accountability, and proper handling procedures.
• Ensure products are stored and moved according to established warehouse procedures.

Leadership & Supervision

• Monitor and direct the daily performance of warehouse operational staff.
• Evaluate employee performance through observations and performance reviews.
• Coach and develop associates to improve productivity and performance.
• Implement corrective or disciplinary actions when necessary and in accordance with company policies.
• Ensure employees comply with company policies, procedures, and safety requirements.
• Review and update assigned employee timesheets daily.
• Develop Lead Warehouse Associates and direct reports to strengthen leadership skills and support career development.
• Assist management in controlling warehouse cost per case while meeting operational targets.
• Support departmental goals related to fill rate, on-time shipments, productivity, and OSHA recordable injury rates.

Performance Measurements

Success in this position will be measured through:

• Fill-rate performance
• On-time inbound and outbound schedules
• Departmental productivity
• Inventory and shipping accuracy
• Safety performance
• Achievement of departmental and individual goals
• Other department-specific KPIs

Minimum Qualifications

• Previous warehouse or distribution center supervisory/leadership experience preferred.
• Experience in wholesale, food distribution, grocery distribution, deli/cooler operations, or a similar high-volume environment is a plus.
• Strong communication and leadership skills.
• Ability to supervise, motivate, coach, and hold warehouse employees accountable.
• Basic computer literacy and experience working with a Warehouse Management System (WMS).
• Understanding of receiving, shipping, order pulling, inventory, and warehouse workflows.
• Ability to work in a fast-paced environment while managing multiple operational priorities.
• Strong attention to safety, quality, productivity, and accuracy.
• Ability to work a flexible schedule based on operational needs, including weekends and overtime when required.

Compensation

Up to $55,000 annually, based on experience + yearly bonus eligibility.

This is an excellent opportunity for a warehouse or distribution professional looking to take on a leadership role within a high-volume operation in Allentown, Pennsylvania.

Disclaimer

This job description describes the general nature and level of work expected for this position. It is not intended to be a comprehensive listing of all duties, responsibilities, or qualifications. Additional duties may be assigned based on operational needs.