Contract Operations Support Specialist

To support critical business operations, the part-time Contract Operations Support Specialist will manage client implementation support, renewal administration, and audit quality assurance tasks while working remotely for a three-month contract period. Key responsibilities Assist with new group implementations by entering and validating client and member information in internal systems Maintain accurate records and ensure renewal documentation is complete and properly stored Review and audit Summary of Benefits and Coverage (SBC) documentation for accuracy and compliance Required qualifications High school diploma or equivalent required; associate degree preferred 5+ years of administrative, operational support, or healthcare administration experience 3+ years of experience working with databases, CRM platforms, or business systems 5+ years of experience with Microsoft Office applications, including Excel, Outlook, and Word Previous experience in healthcare administration or employee benefits is preferred