Contract Care Navigator

To support a growing healthcare initiative, the Contract Care Navigator will assist members in navigating the healthcare system, connecting with providers, and accessing necessary care on a remote, contract basis for a six-month assignment with potential for extension. Key responsibilities Support members in navigating the healthcare system and accessing high-quality, cost-effective care Coordinate referrals and facilitate access to healthcare services while communicating with members and providers Maintain accurate documentation of member interactions and identify opportunities for workflow improvements Required qualifications 2+ years of experience in a fast-paced environment, with at least 1 year in care navigation or healthcare benefits Strong organizational skills with the ability to manage multiple tasks effectively Comfortable with learning new technology and navigating multiple systems in a remote setting Resourceful and proactive, with strong problem-solving skills Passionate about making healthcare more accessible and easier to navigate