Content Operations AssociateJob Summary: iHerb is seeking a Content Operations Associate to join our Marketing team! This is a remote role, with a preferred location in Southern California. The ideal candidate will be responsible for developing, managing, and executing content across our digital platforms, and assisting in promotion campaign executions.
This role will coordinate daily web content and ensure timely and up-to-date updates and promotions using iHerb's proprietary web and content management systems (CMS). This position will communicate with various departments and handle special projects as assigned.Job Responsibilities & Expectations:Support iHerb's multiple departments (Digital Experience, Global Logistics, Merchandising, Human Resources, etc.) by managing all content updates for the global websitePartner with the localization team to ensure content is translated into all 20+ languages the website is available inSet up global and regional promotions across all platforms, including iHerb's appImprove internal efficiency by proactively developing new processes for optimized workflowBecome an expert in functionality and features of iHerb internal tools and backend logicPartner with the Business Product Technology team to provide feedback and suggestions to improve internal tools for maximum efficiencyWork cross-functionally with Digital Experience, Customer Experience, and other teams to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacyManage various websites, including core iHerb.com, Careers, and HR websiteDocument changes to internal tools and processes when new features are introduced to the team.Demonstrate the ability to maintain a holistic view of projects while managing detailed execution.Adapt quickly to shifting priorities and business needs, ensuring seamless promotion campaign deliveries.The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.
Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.Knowledge, Skills, and Abilities:Required:Strong oral and written communication skillsComputer literateAttention to detail and accuracyDetailed and meticulous with great follow-throughAbility to manage multiple tasks simultaneouslyAble to handle deadline-driven pressureTeam PlayerEquipment Knowledge:Familiarity with e-commerce industry is preferredFamiliarity with SEO principles and best practicesKnowledge of Google Suite and project management tools such as AsanaExperience Requirements: Generally requires a minimum of one (1) to three (3) years' related experience.Education Requirements: Bachelor's Degree in Marketing preferred, or a combination of education and equivalent work experience.Anticipated Pay Scale: $22.28 - $35.44 USD
Content Operations AssociateUnited States of America - Irvine, California in irvine at Unknown Company
This position is listed as full time and able to be worked remotely.