MCI Careers is hiring Contact Center Technical Support Representatives to deliver high-quality tech support for leading global brands. In this fast-paced, performance-driven environment, you will handle inbound calls, chat, and email to diagnose and resolve software, hardware, and connectivity issues while providing an excellent customer experience. You’ll use CRM and knowledge base tools, follow scripted and advanced troubleshooting steps, and escalate complex problems.
MCI offers structured training, coaching, and clear performance metrics with opportunities for advancement in CX and technical roles.
Contact Center Technical Support Representative in savannah at Unknown Company
This position is listed as full time and onsite.