Driving team performance in a remote environment, the full-time Contact Center Team Lead will guide agents in generating vacation package sales and scheduling ownership tours while maximizing productivity and achieving sales goals. Key responsibilities Monitor daily team performance to ensure sales and productivity goals are met Partner with the Contact Center Manager to achieve sales, quality, and compliance objectives Provide coaching and conduct performance meetings for team members Required qualifications Minimum one year of experience in outbound sales, telemarketing, or contact center operations Proven track record of achieving sales and productivity goals Experience with CRM software and lead management systems Ability to resolve conflicts and thrive in a fast-paced environment Previous leadership or coaching experience preferred
Contact Center Team Lead in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.