GAC Services, part of TurnPoint Services, seeks a Manager Contact Center in Maryland to oversee the contact center and dispatch operations, ensuring high-quality customer service and efficient processes. You will lead a large team, mentor staff, and coordinate with technicians and other departments to support customers.
The role emphasizes strategic workforce leadership, effective communication, and continuous improvement across the organization within a national platform.
#J-18808-LjbffrContact Center Manager - Lead Customer Care & Dispatch in gaithersburg at Unknown Company
This position is listed as full time and onsite.