UC San Diego Health is seeking a Client Services Manager to lead the organization’s contact center, overseeing 40-60 part-time agents across phone, chat, and text. You will translate business requirements to systems, drive workforce planning, and ensure operations meet contractual obligations while supporting a large, multi-channel client base.
Reporting to the Program Director, you will guide cross-functional teams with Clinical, Operations, and Communications partners, manage change during a
#J-18808-LjbffrContact Center Manager — Health Education & Quitline in san diego at Unknown Company
This position is listed as part time and onsite.