Philadelphia Federal Credit Union is seeking a detail-oriented professional to support the Contact Center, ensuring service excellence and efficient operations. As the Contact Center Assistant Manager, you will supervise Advisors, handle escalations, train staff, monitor performance, and collaborate with the Manager to improve processes and member satisfaction.
This full-time role requires a learning attitude and the ability to work in a fast-paced environment; hours include Monday–Friday 8
#J-18808-LjbffrContact Center Lead - Elevate Member Experience in Remote at Unknown Company
This position is listed as full time and onsite.