Providing customer service in a remote environment, the part-time hourly Contact Center Intake Specialist will respond to inquiries from policyholders and providers regarding insurance policies, ensuring accurate information delivery and follow-up support. Key responsibilities: Respond to telephone inquiries from clients about Medicare Supplement and Life Policies, providing accurate information and assistance Research company records to resolve insurance questions and maintain a working knowledge of all company products and services Initiate and complete call tracks and clerical responsibilities while complying with privacy regulations Required qualifications: High school diploma or GED, with six months of related call center experience or training Ability to type at least 30 words per minute with 95% accuracy Experience in a call center setting, preferably with long-term care insurance Intermediate computer skills, including data entry in a Windows-based environment Ability to work independently and manage time effectively in a remote setting
Contact Center Intake Specialist in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.