Contact Center Full-Stack DeveloperOur client is seeking a Contact Center Full-Stack Developer for tools and integrations in Plantation, FL, or Dallas, TX. This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance our client's contact center environment. We're looking for an experienced full stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate with internal and external APIs.
You'll help us automate processes, optimize agent workflows, and modernize our developer experience with tools like CI/CD pipelines, and infrastructure-as-code.Experience with Genesys Cloud CX administration, especially functions, flows, and APIs3–5 years of professional experience as a full stack developerStrong proficiency in typescript/go/javascript/pythonExperience with React or another modern frontend frameworkBackend experience with Node.js, Python, Java, or similar server-side platformsFamiliarity with CI/CD pipelines (GitHub Actions, AWS, Jenkins, etc.)Comfort with Docker and infrastructure-as-code tools (Terraform, CloudFormation, etc.)Experience working with RESTful APIs, integrations, and asynchronous systemsFamiliarity with WebRTC, SIP, or VoIP systemsFamiliarity with contact center analytics and reporting solutions