Assurant is seeking a Data Engineer with contact center experience to design and maintain data pipelines, models, and analytical datasets that illuminate customer interactions across voice, IVR, routing, and digital channels. You will focus on a reliable Contact Center Data Foundation to support reporting, journey analytics, AI/ML, and real-time decisioning.
You will collaborate with analysts and data scientists, implement lineage and governance, and optimize data processing costs while enabling
#J-18808-LjbffrContact Center Data Engineer: Real-Time Analytics & Pipelines in Location not specified at Unknown Company
This position is listed as full time and onsite.