Contact Center Advocate I (Fully Remote)

We serve as the first point of contact for patients across multiple practice groups. We pride ourselves on being the front door to Henry Ford Health. Role Overview: You will schedule patient appointments and manage registration and insurance updates. You will advocate for callers, ensuring timely and compassionate care. Why Henry Ford Health: We provide meaningful work and career growth in a collaborative environment. We are dedicated to exceptional care for patients, communities, and each other. Henry Ford Health Henry Ford Health partners with millions of people on their health journey, offering a full continuum of services from primary and preventative care to complex specialty care, health insurance, virtual care, and more. We are one of the nation's most respected academic medical centers, with 13 hospitals and hundreds of ambulatory care locations across Michigan, fostering a collaborative and mission-driven culture. #J-18808-Ljbffr