Consumer Affairs Lead — Quality & Insights

Shasta Beverages, Inc. is seeking a Consumer Affairs Supervisor to lead the Consumer Affairs team and manage enterprise-wide programs.

You will develop SOPs, response scripts, and monthly consumer reports for Senior Leadership and facilities, while analyzing QA data to detect trends and ensure data integrity. You will collaborate with Brand VPs and Managers to protect brand integrity, act as primary contact for consumer inquiries with Sales and Legal teams, and oversee records, sample retrieval,