Construction Defect Technical Claims Specialist

Construction Defect Technical Claims Specialist

We are eager to announce a Construction Defect Technical Claims Specialist position filled with many exciting opportunities! This job contributes to the mission of FrankCrum by adjusting the most complex construction defect claims in the company's inventory and assisting in establishing the best and most cost-effective strategy for handling this claim type.

The Role You'll Play to Create Success

The Construction Defect Technical Claims Specialist will:

1. Investigate, evaluate and bring to timely resolution an inventory of the most complex construction defect claims in the company's inventory of which most are litigated and may involve large projects in accordance with established claim handling standards and applicable state regulations and laws.
2. Understand construction defect coverage issues and handle complex coverage issues related to sub-contractors, additional insured tenders by General Contractors and developers, Florida Chapter 558 process and issuing reservation of rights letters and denial of coverage letters
3. Understand and interpret construction contracts and apply risk transfer when appropriate.
4. Negotiate time on risk and the duty to defend and indemnify with liable insurers when appropriate.
5. Manage litigation proactively and work well with defense counsel and insureds to reach optimal outcomes.
6. Demonstrate a strong knowledge and utilization of resolution techniques such as high low agreements, proposals for settlement, offers of judgment to obtain optimal outcomes.
7. Demonstrate an understanding of how to evaluate and respond timely to time limit demands, consumer complaints and Department of Insurance Complaints including Civil Remedy Notices often filed in construction defect claims.
8. Demonstrate a strong knowledge of residential and commercial building construction, repair processes, and know how to review and analyze the accuracy of damage reports prepared by contractors, engineers, and appraisers in order to assess property damage and construction defects damages.
9. Demonstrate strong negotiations skills in alternative dispute resolution forums such as mediations and assist in finding early resolutions in order to obtain optimal outcomes when appropriate.
10. Demonstrate an understanding of reserving requirements and philosophies and is able to maintain appropriate reserves on all assigned claim files.
11. Prepare reports detailing claim status, payments and reserves.
12. Engage in timely and effective communication with the appropriate parties and document the claim file throughout the claim adjustment process which includes maintaining timely diaries on each claim.
13. Effectively assist, train and mentor's lessor skilled team members in conjunction with management.
14. Assist managers with identifying trends and opportunities for improvement in processes and procedures and claim resolution to improve overall outcomes.
15. Collaborate with other departments such underwriting on projects or as needed or perform other duties as assigned.

The Attributes We Seek

Keys to success in this position include knowledge of construction defect claims handling and of applicable insurance policies claims systems and claims handling regulations, procedures, and laws in 48 states. Bachelor's degree in a related field or equivalent experience needed, Juris Doctorate a plus. Ten (10) years of construction defect claims adjusting experience with exposure to a minimum of $100,000. Must hold proper adjuster licenses in Florida and other states with the ability to obtain additional licenses as needed.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education Benefit Program at the IRS Maximum allowance
• PTO cash out
• Tickets at Work
• Alero Financial and its robust credit union benefits program
• Employee and client referral bonus programs
• Disaster Relief Fund for employees

If you want to play this role to positively impact our clients' day-to-day business, then apply now! This job posting will remain open continuously and qualified applicants will be considered as applications are received.