Connecticut Customer Care Representative

Residing in Connecticut, the full-time Customer Care Representative will manage inbound calls from members, clients, and facilities, providing exceptional service and support in a remote work environment. Key responsibilities: Handle 60-80 inbound calls daily from members, clients, and facilities Provide personalized assistance and resolve inquiries effectively Progressively manage more complex tasks as skills develop Required qualifications: Must currently reside in Connecticut 1 year of call center experience 6 months of customer service experience Basic typing and computer experience with excellent navigational skills High-speed internet access with specified minimum upload and download speeds