Concierge (Weekend availability) (Seasonal)

ConciergePromptly, accurately, professionally and courteously receives all telephone calls and visitorsAssess received calls/inquiries and directs and/or records and relays messagesGreet members and guests as they enter the clubhouse and handle questions / requestsCreate lodge reservations as requested by members or department headsCreate spreadsheet and run reports on lodge activitiesCheck members / guests into the lodge recording all pertinent informationUse all features of the telephone system and voice mailEnsure knowledge of staff whereaboutsEnsure the concierge station is staffed 100% of the timeAssist with dining reservations and other club amenitiesAssist office staff with projects as neededSign for deliveries and notifies recipientsMaintain excel spreadsheet for telephone extension listOrder office supplies for the office staff as needed, put away and organize office supplies upon deliveryAs needed, notifies vendor of service issues related to leased equipment (e.g., postage machine, copiers, fax and doc send, etc.)Maintain a thorough working knowledge of and adheres to organization policies, regulations and proceduresKeep immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisorMaintain confidentiality in discussing staff and organizational mattersPerform routine office tasks necessary for the operation and presentation of a professional officeAs needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of logs and data entry.Assist in other duties as needed and directedHigh school education or equivalent requiredMicrosoft Office Suite experience required. Word, Excel, PowerPoint, Outlook and Internet familiarity are essentialRequires ability to comprehend and interpret instructions, short correspondence and memosKnowledge of office equipment (fax, copier, etc.)Excellent communication and organization skillsMust have valid Florida driver's license and personal automobile available to run work related errands, company will reimburse mileage for all business travel required.Essential physical requirements:Must be physically able to do assigned work as outlined above. Must be physically able to sit and use the computer for hours at a time.Must be able to lift up to 15 pounds.Must be able to communicate in English effectively with other individuals.Must be able to maintain good relations with employees, supervisors and the public.Must be able to follow written and verbal instructions.