Security Officer and SupervisorNortheast Security is seeking vehicle and foot patrol Security Officers and Supervisors for Boston and surrounding areas.Pay Rate: Positions range from $24Responsibilities include but are not limited to:Must keep a professional appearance.Must remain on post at all times.Monitoring security Concierge personnel to ensure guest services are satisfactoryProvide general admin support and respond to inquiries and anticipate customers needs.Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.Review and approve all reports, duty logs, etc. submitted by security personnel.Ensure timely notification of all serious incidents.Basic computer knowledgeMaintain effective communications with all assigned security personnel.Deliver a memorable and pleasant experience to all customers/vendors.Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.Ensure that assigned security personnel are kept up-to-date on any modifications to procedures, policies, or regulations.Assume other duties as required by either Client or Northeast Security, Inc.Skills:Excellent customer service skills and service delivery orientationAnswering phone callsMonitoring security Concierge personnel to ensure guest services are satisfactoryClient Management SkillsStrong Leadership skillsKnowledge of supervisory practices, procedures, and security operationsAbility to provide positive direction and motivate performance.Strong attention to detailStrong written and verbal communication skillsAbility to show responsibility and friendliness towards clients and residents.Strong professionalismAbility to solve conflict/problem solve.Maintain the highest ethical and professional standards.Must be able to multi-task and self-manage in a dynamic environment.Must be knowledgeable of all company policies and procedures.Maintain effective relationships with all levels of the company and client organizationsRequirements:Customer Service or military experience.Receptionist or guest service experience required.Two to three years of previous security Concierge and reception experience, or related field/education.Neat and professional appearanceDependable means of transportationEducation RequirementsHigh School DiplomaAdditional Information / Benefits401K/403b PlanDental InsurancePaid VacationPaid Sick DaysVision InsuranceMedical InsuranceLife InsuranceThe following screenings are required:Education VerificationEmployment VerificationCriminal Background CheckDrug Screen