Concierge Position at Morada Cy-Fair Senior LivingMorada Senior Living proudly manages a strong and growing network of care and lifestyle-focused Independent Living, Assisted Living and Memory Care, and Skilled Nursing communities across Texas and Oklahoma serving residents and families throughout our region. Anchored by our trusted Pillars of Excellence, Morada fosters a culture of purpose, respect, and continuous learning where both residents and Team Members can flourish.Morada Senior Living is hiring a Concierge for our community Morada Cy-Fair Senior Living. We offer rewarding career opportunities that include:Competitive wagesAccess to wages before paydayFlexible scheduling options with full-time and part-time hoursPaid time off and Holidays (full-time)Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)401(K) with employer matchingPaid trainingOpportunities for advancementMeals and uniformsEmployee Assistance ProgramPosition SummaryResponsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.Responsibilities:Carries out telephone answering and reception duties as required.Takes complete messages with pertinent information and communicates messages to the intended recipient.Greets residents and visitors.
Answers inquiries and gives directions.Collates brochures for the marketing department.Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.Maintains and keeps desk and entry area neat and organized.Organizes, distributes mail to residents, Executive Director and Department Coordinators.Maintains resident forms for miscellaneous credits.Maintains adherence to all company personnel policies and established operating policies and procedures.Other duties as assigned.Qualifications:High school diploma or general education degree (GED) preferred.One to three years customer service experience and/or training; or equivalent combination of education and experience.If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V