Part Time Concierge (Senior Living)As Concierge, you'll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.Your Role:As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.Position Highlights:Status: PART TIME & PRNSchedule: ROTATING WEEKENDS, 1st shift (7:30a - 4p) - additional days & shifts available, PRNLocation: 1432o Tandem Blvd, Austin TX Rate of Pay: $16 - 16.50/hourResponsibilities:Carries out telephone answering and reception duties as required.Takes messages with pertinent information and communicates messages to the recipient.Greets residents, visitors, guests and vendors. Answers inquiries and gives directions.Collates brochures & documents for the marketing and other departments.Prepares meal tickets for family, visitors & guests.Takes Room Service orders for meal delivery to Residents.Assists Residents with sign-ups for Activities, Outings and Events.Updates the Resident Phone List, Resident Emergency Contact & Caregiver information.Manages appointment reminders for residents' transportation.Maintains and keeps desk and entry area neat and organized.Organizes & distributes packages & other deliveries to residents & staff.Sets up theater and prepares popcorn for regular movie nights & weekend matinee.Responds to Resident Emergency Pendant pushes or calls from Residents or family to initiate 911/EMS.Maintains adherence to all company personnel policies and established operating policies and procedures.Assists and supports the Business Office Director and other department Directors.Direct Report to the Business Office Director.Other duties as assigned.Qualifications:High school diploma or general education degree (GED) required.Must communicate articulately in English.
Spanish is desirable, but not requiredExperience with multi-line phones, computers, copy machine, Keytrak device, and other technology.2 years of customer service/hospitality experience required, experience in Senior Living highly preferred.Polite, helpful, articulate, responsible, and dependable.Why Join Us:Discovery Senior Living Earned Coveted Great Place to Work Certification for ! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.
It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.Our Culture & ValuesSo often, what brings people together is deeply rooted in who we are and what we stand for.
And at Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of Excellence." They make up the fabric of our company, and include:TEAMWORK,INTEGRITY,PERFORMANCE,ACCOUNTABILITY,COMPASSION,HARD WORK andCREATIVITY.Individually, they are our virtues, and together they make up a roadmap which helps us foster innovation and success.Equal Opportunity EmployerWe are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/VJOB CODE:
Concierge for Senior Living - Rotating Weekends (1st Shift) in austin at Unknown Company
This position is listed as part time and onsite.