ConciergeA Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions.
They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off.Duties include but are not limited to: Welcomes guests/new customers to facility. Performs various administrative/managerial tasks in support of facility's mission. Creates a positive experience for guests by attending to needs and answering questions.
Other duties as assigned.Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Self-motivated, proactive, detail oriented and a team player.
Time management and time critical prioritization skills.Front Desk Floater position. Shifts are varied.High school diploma High School Diploma or GED Required 0 – 3 years of directly related or closely related experience