TBI Airport Management, Inc.
Hollywood Burbank Airport
Job Description
Concessions Manager
Salary: $100,000 to $110,000, depending on experience
Reports to: Director, Business & Properties
Status: Exempt
Schedule: 9/80 (every other Friday off)
General Description
The Concessions Manager is responsible for managing the entire Airport Concessions program
at the Hollywood Burbank Airport. Oversees all existing concessions agreements, including
Food & Beverage, Retail, Distributed Antenna System (DAS) Wi-Fi, Advertising, and other
concessions. Delivers established revenue targets and positions the Airport as a market leader
through trendsetting concepts, premium offerings, technology modernization, and a customer-
first strategy. Develops a strategy that reflects the Airport’s unique passenger mix, ensuring that
concessions offerings meet the needs of diverse traveler profiles, while maintaining a
consistently excellent customer experience.
Essential Job Functions
Typical Tasks
? Provide daily oversight and management of the Airport’s four major concessionaires,
including Food & Beverage, Retail, DAS Wi-Fi, and Advertising.
? Provide daily oversight and management of ancillary concessions, including ATMs, luggage
carts, vending machines, and brochure displays.
? Conduct periodic auditing of concessions programs to ensure compliance with all contractual
requirements, including pricing, branding, tenant improvements, and customer experience.
? Develop and maintain relationships with concessions personnel and other airport
stakeholders.
? Coordinate with the Director of Business & Properties and Authority Legal Counsel regarding
contract negotiations and enforcement.
? Collaborate with airport staff on special events and customer experience related programs.
? Perform other duties as assigned.
Minimum Qualifications
Employment Standards:
? Graduation from an accredited college or university with a bachelor’s degree in a related field
Revised: 07/2026 1
(Business, Finance, Hospitality, Retail, Real Estate, Aviation) 5 years of related experience,
and a minimum of 2 years of supervisory experience, or;
? An equivalent combination of education and experience sufficient to successfully perform the
essential duties of the position, such as those listed above.
License and Special Requirements:
? Possession of a valid California Driver’s license.
? Obtain and maintain security clearance as required by TSA regulations.
Supplemental Information
Knowledge of:
? Best practices in the management of a dynamic concessions program.
? Software systems related to property management.
? Budget development, revenue forecasting, and development of rates and charges.
? Computer hardware and software at an advanced level, including Microsoft Office and other
complex programs.
Ability to:
? Interpret and enforce complex concessions contracts with varying terms on revenue
guarantees, product pricing, and auditing requirements.
? Negotiate complex agreements with a variety of concessionaires with diverse requirements.
? Work in a fast-paced, dynamic environment to meet the expectations of the airport’s
customer base.
? Communicate clearly, concisely, and effectively, both verbally and in writing, on complex
topics of a general or technical nature.
? Make presentations to airport tenants, stakeholders, and at Airport Authority Commission
meetings.
? Must be dependable, show initiative, be attentive to detail, and be able to make sound
decisions with confidence.
? Prepare written reports, including complex and technical information.
Interested candidates may apply by clicking the link below and completing the online
assessments:
07/2026 2
Hollywood Burbank Airport
Job Description
Concessions Manager
Salary: $100,000 to $110,000, depending on experience
Reports to: Director, Business & Properties
Status: Exempt
Schedule: 9/80 (every other Friday off)
General Description
The Concessions Manager is responsible for managing the entire Airport Concessions program
at the Hollywood Burbank Airport. Oversees all existing concessions agreements, including
Food & Beverage, Retail, Distributed Antenna System (DAS) Wi-Fi, Advertising, and other
concessions. Delivers established revenue targets and positions the Airport as a market leader
through trendsetting concepts, premium offerings, technology modernization, and a customer-
first strategy. Develops a strategy that reflects the Airport’s unique passenger mix, ensuring that
concessions offerings meet the needs of diverse traveler profiles, while maintaining a
consistently excellent customer experience.
Essential Job Functions
Typical Tasks
? Provide daily oversight and management of the Airport’s four major concessionaires,
including Food & Beverage, Retail, DAS Wi-Fi, and Advertising.
? Provide daily oversight and management of ancillary concessions, including ATMs, luggage
carts, vending machines, and brochure displays.
? Conduct periodic auditing of concessions programs to ensure compliance with all contractual
requirements, including pricing, branding, tenant improvements, and customer experience.
? Develop and maintain relationships with concessions personnel and other airport
stakeholders.
? Coordinate with the Director of Business & Properties and Authority Legal Counsel regarding
contract negotiations and enforcement.
? Collaborate with airport staff on special events and customer experience related programs.
? Perform other duties as assigned.
Minimum Qualifications
Employment Standards:
? Graduation from an accredited college or university with a bachelor’s degree in a related field
Revised: 07/2026 1
(Business, Finance, Hospitality, Retail, Real Estate, Aviation) 5 years of related experience,
and a minimum of 2 years of supervisory experience, or;
? An equivalent combination of education and experience sufficient to successfully perform the
essential duties of the position, such as those listed above.
License and Special Requirements:
? Possession of a valid California Driver’s license.
? Obtain and maintain security clearance as required by TSA regulations.
Supplemental Information
Knowledge of:
? Best practices in the management of a dynamic concessions program.
? Software systems related to property management.
? Budget development, revenue forecasting, and development of rates and charges.
? Computer hardware and software at an advanced level, including Microsoft Office and other
complex programs.
Ability to:
? Interpret and enforce complex concessions contracts with varying terms on revenue
guarantees, product pricing, and auditing requirements.
? Negotiate complex agreements with a variety of concessionaires with diverse requirements.
? Work in a fast-paced, dynamic environment to meet the expectations of the airport’s
customer base.
? Communicate clearly, concisely, and effectively, both verbally and in writing, on complex
topics of a general or technical nature.
? Make presentations to airport tenants, stakeholders, and at Airport Authority Commission
meetings.
? Must be dependable, show initiative, be attentive to detail, and be able to make sound
decisions with confidence.
? Prepare written reports, including complex and technical information.
Interested candidates may apply by clicking the link below and completing the online
assessments:
07/2026 2
Concessions Manager in burbank at Unknown Company
This position is listed as contract and onsite.