Join to apply for the Compliance Specialist role at HWL
Corporate Recruiting Partner at Jackson Healthcare
What You Will Do
As a Compliance Specialist, you will serve as the day-to-day liaison between agencies and the client, ensuring all credentialing and onboarding requirements are completed accurately and on time so providers can start their assignments without delay. You will:
- Manage the full onboarding and credentialing process between agencies and the client’s Medical Staff Office (MSO).
- Communicate directly with agencies to ensure documentation is complete, accurate, and submitted by required deadlines (applications, malpractice info, licenses, certifications, background checks, drug screens, enrollment documents, etc.).
- Review and track all provider documents through the VSM platform and provide regular compliance trackers to the client.
- Maintain and manage privileging checklists for Credentialing Committee, MEC, and Board of Trustees meetings.
- Provide onboarding and credentialing packets to the facility and ensure they align with meeting timelines and estimated start dates.
- Escalate risks early to prevent start-date delays and partner closely with the Account Manager to resolve issues.
- Keep the client updated on provider status, ETAs, future expiring documents, and compliance milestones.
- Support internal teams, clients, and agencies with compliance-related questions, SOP interpretation, and policy clarification.
- Stay updated on state mandates, licensure changes, and compliance updates that impact client programs.
- Participate in weekly cadence calls with the client and regular collaboration sessions with agencies.
- Build strong relationships with suppliers, providers, and client stakeholders to ensure smooth communication and issue resolution.
- Prepare reports, handle miscellaneous projects, and represent the company with professionalism in all meetings and interactions (virtual and in-person).
- Travel up to 25% as needed.
What We’re Looking Fo
- 2+ years of recent experiencein hospital medical staff office credentialing or locum tenens staffing compliance (required)
- Solid knowledge of healthcare staffing, credentialing, and compliance standards
- Strong customer service skills and the ability to build trust with clients and agencies
- Excellent written and verbal communication skills
- Strong organization, diligence, and the ability to prioritize effectively
- High attention to detail and strong analytical abilities
- Problem-solving skills, adaptability, and the ability to make sound decisions under pressure
- Ability to work independently while collaborating effectively with internal teams and external partners
- Proficiency with computer applications and database systems
- A commitment to company values: Others First, Wisdom, and Growth
Why Join Us:
- Impac t: You play a crucial role in ensuring providers start on time—directly influencing client satisfaction and patient care continuity
- .Collaboratio n: Work closely with clients, agencies, and internal stakeholders in a highly visible role.
- Growth-minded cultur e: We live by our values—putting others first, making wise decisions, and continuously improving
- Professional developmen t: Opportunities to take on additional projects, expand your expertise, and evolve your career.
- Flexibilit y: This is a full-time remote role with nationwide collaboration and up to 25% travel
- Stability & Purpos e: Join a mission-driven team dedicated to delivering exceptional service and building long‑term client partnerships.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Administrative and Customer Service
Industries
- Staffing and Recruiting