Responsibilities
- Manages an inventory of highly complex commercial claims with large exposures
- Ensures exceptional customer service by managing all aspects of the claim
- Verifies coverage and establishes timely and adequate reserves
- Leads focused investigation to determine compensability, liability and covered damages
- Collaborates with internal and external business partners to develop, own and execute a claim resolution strategy
- Establishes and manages claim budgets
- Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
- Achieves quality standards by appropriately managing each claim
- Keeps leadership informed of significant risks and losses
- Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
- Mentors, guides, develops and delivers training to less experienced Claim Professionals
Requirements
- Bachelor's Degree or equivalent experience
- Typically a minimum six years of relevant experience, preferably in claim handling
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire where applicable
- Prior negotiation experience
- Professional designations preferred (e.g. CPCU)
Certifications & Qualifications
- Bachelor's Degree
- Insurance Adjuster License
- CPCU
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