Assisting customers and sales representatives in resolving issues, the full-time remote Complaint Coordinator will log complaints, issue call tags, and ensure compliance with regulations while maintaining customer satisfaction. Key responsibilities Log complaints into the SAP Complaint system and gather necessary information for resolution Issue call tags, credits, and replacement orders as needed, ensuring complaints are properly closed Follow up on outstanding issues and maintain compliance with QSR and ISO regulations Required qualifications High School Diploma or equivalent Intermediate level skills in Microsoft Excel and Microsoft Word Ability to process and prioritize relevant details and draw concise conclusions Experience in customer service preferred
Complaint Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.