MTM, Inc is seeking a Resolution Specialist to manage complaints, incidents, and accidents for designated clients at our Norton, VA office. The role requires adherence to MTM policies, timely follow-up, and collaboration with providers and leadership.
You will document, investigate, and resolve issues, ensure reports are accurate, and provide monthly trend insights for quality improvement while maintaining URAC standards.
#J-18808-LjbffrComplaint & Incident Resolution Specialist (Quality) in norton at Unknown Company
This position is listed as full time and onsite.