Unknown Company

Community Liaison Specialist

springfield, ma • Posted 1 weeks ago
Onsite Full Time Community and Social Service Occupations
Job Opportunity

Position Summary Farm Store 99 is seeking an energetic, community-focused professional to serve as our Community Liaison & Delivery Coordinator. This role combines community engagement, customer support, outreach, program promotion, and delivery coordination to help strengthen Farmstore99's impact throughout the region. The ideal candidate will build relationships with customers, community organizations, healthcare partners, and local stakeholders while also supporting delivery operations for Farm Store 99 programs. This individual will serve as a trusted ambassador of the Farm Store 99 brand and mission. Bilingual candidates are strongly encouraged to apply.

Essential Duties & Responsibilities

  • Community Engagement & Outreach
  • Customer Service & Program Support
  • Delivery Operations
  • Event & Program Coordination

Requirements

  • Required: High School Diploma or GED equivalent. Valid driver's license with a clean driving record (MVR check required). Minimum 1–2 years of experience in community outreach, customer service, delivery services, public engagement, or related fields. Excellent interpersonal, verbal, and written communication skills. Strong organizational and time-management abilities. Ability to work independently and manage multiple responsibilities. Basic proficiency with smartphones, GPS applications, Microsoft Office, Google Workspace, and digital forms. Ability to interact professionally with diverse populations.
  • Preferred: Bilingual or multilingual communication skills (Spanish strongly preferred). Experience working with nonprofits, healthcare organizations, food access programs, agriculture, or community-based organizations. Experience with community outreach, public health, nutrition education, or social services. Familiarity with CSA programs, local food systems, farmers markets, or agriculture. Experience with customer relationship management (CRM) or database systems. Experience operating delivery vehicles or coordinating delivery logistics.

Physical Requirements

  • Ability to lift, carry, and move items up to 50 pounds regularly.
  • Ability to stand, walk, bend, and engage in physical activity throughout the workday.
  • Comfortable driving for extended periods.
  • Ability to work indoors and outdoors in varying weather conditions.

Work Environment

This position is primarily field-based and includes a combination of community outreach, customer engagement, event participation, and delivery operations. Work schedules may occasionally include evenings and weekends to support community events and program activities.

Benefits

  • Competitive compensation based on experience.
  • Mileage reimbursement and/or company vehicle provided.
  • Paid sick leave
  • Professional development and training opportunities.
  • Opportunities for advancement within a growing community-focused organization.
  • Meaningful work that improves food access, nutrition, and community well-being.

Preferred Characteristics

  • Passionate about community service and healthy food access.
  • Comfortable speaking with diverse populations.
  • Self-motivated and dependable.
  • Organized and detail-oriented.
  • Adaptable and willing to wear multiple hats in a growing organization.
  • Enthusiastic about representing the Farmstore99 mission throughout the community.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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