Community Care Liaison
Royal Home Care Services is a non-medical home care agency serving clients in Illinois. We provide supportive home care services that help individuals remain safe, comfortable, and independent in their homes. We are seeking a professional and motivated Community Care Liaison to build referral relationships, promote our services, and support client growth in the Oak Forest and surrounding service areas.
Responsibilities:
- Build and maintain relationships with referral sources, including hospitals, case managers, senior communities, physicians' offices, and community organizations.
- Promote Royal Home Care Services through outreach, networking, and community events.
- Educate clients, families, and referral partners about our home care services.
- Follow up on referrals and coordinate with the office team for intake.
- Track outreach activities, referral sources, and follow-up status.
- Assist with basic marketing materials, community presentations, and agency visibility.
- Maintain professionalism, confidentiality, and compliance with agency policies.
Qualifications:
- Experience in home care, healthcare marketing, community outreach, sales, or business development preferred.
- Strong communication and relationship-building skills.
- Professional, organized, and comfortable speaking with referral partners and families.
- Knowledge of the local healthcare or senior care community is a plus.
- Basic computer skills, including email, Microsoft Office, or similar tools.
- Valid driver's license, reliable transportation, and ability to travel locally.
Benefits:
- Paid Leave in accordance with Illinois law and company policy.
- Supportive work environment.
- Opportunity to help grow a community-based home care agency.
Ideal Candidate:
We are seeking an experienced professional with a background in healthcare marketing, home care, community outreach, or business development. The ideal candidate is a self-starter who excels at building referral relationships, expanding community partnerships, and representing the agency with professionalism, integrity, and excellent communication skills.