Communications Agent

Communications AgentBorn out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.We are looking for a professional Communications Agent to support customer engagement, outreach initiatives, and public-facing activities. This role is ideal for individuals who enjoy interacting with people and representing a growing organization.ResponsibilitiesEngage with customers and visitors professionally.Support outreach and customer engagement initiatives.Assist with promotional and community activities.Build positive relationships with customers.Gather feedback and share observations with the team.Maintain organized communication records.Collaborate with colleagues to achieve communication goals.Represent the company during outreach activities and events.Participate in ongoing training and development.QualificationsHigh school diploma or equivalent required.Strong verbal and interpersonal communication skills.Positive attitude and customer-focused mindset.Excellent organizational abilities.Ability to work in a collaborative environment.Strong attention to detail.Dependable and adaptable.Additional InformationCompetitive salary ($45,000–$50,000 annually)Career growth opportunitiesProfessional development and ongoing trainingCollaborative and supportive work environmentPaid time offHealth, dental, and vision insuranceRetirement savings planEmployee assistance programWork-life balancePerformance recognition programs