Commercial Roofing Service Manager

Xenia, OH

We are searching for an experienced Service Manager to lead and grow a commercial roofing service division. This is a hands-on leadership opportunity for someone who thrives in building structure, accountability, and scalable systems within a fast-paced service environment.

The ideal candidate will have strong experience managing service operations, technicians, scheduling, estimating, and departmental profitability while driving revenue growth and operational excellence.

Key Responsibilities:

• Own the full P&L of the service division including revenue, gross margin, and cost control

• Oversee scheduling and dispatch to maximize efficiency and revenue per truck

• Lead and hold accountable service technicians and support staff

• Accurately estimate service work and develop detailed proposals/photo reports

• Improve processes, workflows, communication, and operational structure

• Ensure strong customer satisfaction, quality control, and safety compliance

• Recruit, train, and develop technicians as the department grows

What We’re Looking For:

• 3+ years of experience as a Service Manager within commercial roofing

• Strong background in estimating, job costing, and profitability management

• Experience managing crews, scheduling, dispatch, and service operations

• Proven leadership skills with the ability to build accountability and improve performance

• Strong communication and customer relationship management skills

Additional Details:

• Must have a valid driver’s license with an insurable driving record