Commercial Lines Account Manager

Commercial Lines Account Manager – Property & CasualtyLocation: Remote | Eastern Time Zone, preferably local to Buford, GeorgiaAt Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business.

We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.This role will focus on risk management, client servicing and collaborate with producers, account executives, carriers, clients and internal operations teams.Why Alera GroupMeaningful Impact: Help clients and employees navigate programs that drive retention, engagement, and satisfactionGrowth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industriesCollaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative WayWhat You'll Do / Your ImpactClient & Relationship PartnershipSupport commercial Property & Casualty clients by delivering proactive account management, education, and serviceCollaborate with producers and internal service teams to ensure seamless execution of client deliverablesContribute to client retention and satisfaction by maintaining strong, trusted client relationships and providing responsive supportOperational & Strategic ExecutionManage key account servicing processes including renewals, endorsements, claims support, billing inquiries, and account reviewsHandle renewals in partnership with producers, including remarketing, account rounding, and presentation of renewal pricing and termsEducate clients on coverage changes, policy features, and risk management considerationsEnsure accuracy, compliance, and alignment with underwriting guidelines, regulatory requirements, and internal best practicesLeverage systems and tools such as Applied Epic, Microsoft Office, and Adobe PDF to manage workflows, documentation, and reportingGrowth & InnovationIdentify opportunities to generate additional revenue through increased coverage, account rounding, and cross-selling opportunitiesSupport new business and growth initiatives by assisting producers with servicing and renewal strategyCollaborate with Personal Lines and Group Benefits teams to introduce additional solutions where appropriateWhat You BringRequired5+ years of experience in Commercial Lines Property & Casualty account managementExperience in insurance agency client service and account managementActive Property & Casualty insurance license (state-specific as required)Strong communication and relationship management skillsAbility to manage multiple priorities in a dynamic, fast-paced environmentPreferredExperience working with key or complex commercial accountsProficiency with Applied Epic and related agency management systemsStrong analytical and problem-solving capabilityCore CompetenciesDetail orientationAccountability and follow-throughCollaborative mindsetClient-first thinkingCompensationSalary range: $85,000 – $100,000 per year Eligible for performance-based bonus: YesBenefitsAlera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.Work Model: This role is Remote Eastern time zone preferably local to Buford, GeorgiaProfessional Development – Alera Group AcademyAt Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.You'll have access to:Role-specific learning pathsLeadership development programsTechnical and compliance trainingIndustry certifications and continuing education supportPeer learning and knowledge-sharing communitiesWhether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.Licensure & Certifications (If Applicable)This position may require:Active State Property & Casualty LicenseOngoing continuing education to maintain active statusWe're an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.Location Type: Remote