Commercial Lines Account Manager

Commercial Lines Account Manager – Property & CasualtyLocation: San Angelo, TexasAt Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business.

We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.Why Alera GroupMeaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfactionGrowth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industriesCollaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative WayWhat You'll Do / Your ImpactClient Partnership & Risk StrategyManage and service a portfolio of commercial insurance clients, providing responsive day-to-day support and issue resolutionCoordinate expirations with producers to obtain renewal and new business informationCollaborate with carriers and underwriters to market, negotiate, and place coverageAssist in marketing new and renewal business by requesting carrier quotations and verifying specificationsProvide claims assistance, policy servicing, and ongoing support throughout the client lifecyclePrepare proposals, presentation materials, and renewal strategies that support client retention and growthOperational ExcellenceReview policies and endorsements for accuracy in rating, coverages, and complianceMaintain accurate client records and documentation within agency management systems such as AMS360 or EPICEnsure compliance with agency E&O guidelines and documentation standardsDocument client interactions and maintain appropriate follow-up activitiesIssue certificates, auto ID cards, and other client documentation promptly and accuratelySupport audits, reporting, and administrative processes as neededStrategic ContributionAssist in identifying coverage considerations and risk management opportunities for clientsPartner with producers on new business opportunities and renewal strategiesSupport client presentations, proposals, and carrier negotiationsContribute to retention and revenue growth initiatives through proactive account management and exceptional serviceWhat You BringRequiredProperty & Casualty Insurance LicenseMinimum 2–3 years of commercial lines account management experienceStrong understanding of commercial insurance underwriting and coveragesExperience in commercial insurance client service and account managementStrong communication and relationship management skillsAbility to manage multiple priorities in a dynamic, fast-paced environmentProficiency in Microsoft Office and agency management systemsPreferredExperience with AMS360, EPIC, or similar agency management platformsAbility to negotiate with carriers and advocate for clientsStrong analytical and problem-solving capabilitiesProfessional designations such as CIC or CISRCore CompetenciesDetail orientationAccountability and follow-throughCollaborative mindsetClient-first thinkingRelationship managementOrganization and prioritizationCommunication and professionalismAdditional InformationBenefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.Work Model: This role is Hybrid Local to San Angelo, Texas.Professional Development – Alera Group AcademyAt Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.You'll have access to:Role-specific learning pathsLeadership development programsTechnical and compliance trainingIndustry certifications and continuing education supportPeer learning and knowledge-sharing communitiesWhether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.Licensure & Certifications (If Applicable)This position may require:Active State Property & Casualty LicenseAbility to obtain required licensure within 6 months of hireOngoing continuing education to maintain active statusWe're an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.Location Type: Hybrid - 3 or more days in office - Office UKG Work location