Position OverviewA specialist within the Dynamic Solutions Group is responsible for resolving file balances in our escrow trust accounts for direct operations and agency files. File resolution is the core enhanced service provided by this role. The specialist may be called upon to support additional functions, including interpleading funds, submitting unclaimed property, processing post-closing refunds, and categorizing active files.Duties & Responsibilities• Resolve escrow file balances accurately and efficiently • Investigate disputed funds to be submitted to in-house counsel • Apply knowledge of unclaimed property regulations and due diligence requirements • Prepare amended settlement statements as needed • Adhere to departmental policies, procedures and compliance standards • Utilize proprietary production systems and document repositories effectively • Manage assigned workload independently while meeting timelines and goalsMinimum RequirementsComplete working knowledge of the escrow processAbility to balance escrow files and prepare amended statementProficiency with proprietary production systems and repositoriesStrong decision-making skills aligned with departmental guidelinesAbility to work independently with minimal supervisionPreferred Experience• High School diploma or equivalent (some college preferred) • Three (3) or more years of commercial title or escrow industry experience • Microsoft Word and Excel proficiency (certification preferred)