Commercial Director

Job Title: Commercial Director

Department: Commercial

Location: Augusta, GA fully on-site or hybrid-eligible

Manager (Reports To): President & Managing Director

Direct Reports: Account Manager, Commercial Operations Manager

Number of subordinated positions: 5

Responsibilities

• Lead and develop the Account Management and Customer Supplier Relationship teams, ensuring alignment with site and corporate objectives.
• Define and execute a comprehensive procurement strategy for recycling raw materials, aligned with production plans and sustainability initiatives.
• Establish KPIs and performance standards, implementing corrective actions as needed to ensure operational and financial targets are achieved.

Job Description

• Serve as a key member of the site leadership team, contributing to business planning, risk management, and strategic decision-making.
• Service and grow the North American supplier base for recycling raw materials; establish and maintain long-term partnerships.
• Prepare, lead, and finalize contract negotiations with suppliers, ensuring value creation and risk mitigation.
• Identify and onboard new suppliers, explore new material streams, and expand the procurement portfolio.
• Monitor and report on market trends, commodity developments, and competitor activities; provide market analyses to inform decision-making.
• Conduct regular supplier visits to strengthen relationships and ensure alignment with company expectations.
• Coordinate with Customer Service and internal stakeholders to ensure reliable deliveries, contract fulfillment, and effective issue resolution.
• Liaise closely with production, engineering, sustainability, and finance teams to forecast needs and support seamless procurement activities.
• Build and lead a customer service team that provides efficient, reliable, and supplier-oriented support.
• Oversee contract administration for raw materials and products, ensuring accuracy and compliance.
• Implement and maintain Customer Service processes, documentation, and systems, including S4/HANA.
• Manage commercial risks within the customer service portfolio and ensure high-quality standards across all CS processes.
• Serve as a key interface to finance, especially during month-end closing activities.
• Collaborate with other smelters and corporate teams to ensure consistency and leverage best practices.
• Position employer as the customer of choice for suppliers through reliable service and transparent communication.
• Partner with corporate sustainability teams to ensure procurement strategy supports circular economy and ESG commitments.
• Drive continuous improvement and process optimization in both procurement and customer service functions.
• Represent employer in commercial discussions, negotiations, and external stakeholder engagements.

Qualifications

• 10+ years of progressive commercial, procurement, or supply chain leadership experience, preferably in recycling, metals, or industrial sectors.
• Proven experience in raw material sourcing, contract negotiations, and supplier relationship management.
• Strong commercial acumen with demonstrated success in developing and executing procurement strategies.
• Knowledge of ERP/IT systems (S4/HANA experience strongly preferred).
• Exceptional communication, negotiation, and stakeholder management skills.
• Track record of building and leading high-performing teams.
• Commitment to safety, environmental, and quality standards.

Education Required

Bachelor’s degree in Business, Supply Chain, Engineering, or related field; Master’s preferred.

Physical Requirements

• Must be willing and physically able to observe and walk in a smelter environment.
• Must be willing and physically able to work in varying cold and heat situations.
• Could have times that are prolonged periods of walking, standing, and bending.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to travel throughout the facility as required to conduct audits and make observations.
• Must wear all required PPE when in protected areas.
• Required to reach and grasp with hands and reach with arms.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Willing and physically able to travel domestically and/or internationally if requested.

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here