Empowering customers and collaborating with internal teams, the full-time remote Commercial Customer Specialist will manage inquiries and order processes while ensuring exceptional service and satisfaction in a fast-paced call center environment. Key responsibilities Take ownership of customer inquiries and provide comprehensive solutions to exceed expectations Manage order entry, maintenance, and inquiries for Shaw Contract and Patcraft Commercial groups Collaborate with internal stakeholders to ensure seamless management of customer needs and adherence to schedules Required qualifications High School Diploma/GED required; Associate degree or higher preferred Experience in a call center or remote work environment is preferred Ability to troubleshoot technology in a remote setting Exhibit a high level of patience and service commitment Maintain a reliable high-speed wired internet connection and a professional workspace
Commercial Customer Specialist in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.