About Rosselle Consulting Rosselle Consulting is an independent, outsourced risk management consulting firm located in Gainesville, Florida. We are a fee-for-service firm and do not sell insurance or receive commissions from the sale of insurance. Instead, we work on behalf of our Clients, helping them navigate their insurance policies and working with multiple insurance agencies to obtain favorable coverage and cost terms.
We are a small company of fewer than 20 employees, which means each member of our team plays an important role. Our goal is for each Account Manager to become an integral part of their Clients' businesses — not simply someone who handles insurance matters only.
We are looking for a full-time Commercial Lines Account Manager who can take ownership of a book of accounts, develop strong Client relationships, manage multiple projects and deadlines, and contribute to the continued growth of our company.
An Account Manager Trainer will provide direct support during the training phase. Our Commercial Lines Account Managers also work closely with Personal Lines Account Team and Account Support Staff who assist with other aspects of our Clients' insurance programs. As a Commercial Lines Account Manager, you will serve as a primary point of contact for your assigned Clients and act as an advocate for their insurance and risk management needs.
Unlike a traditional insurance agency Account Manager position, this is not a sales or production role. Our Account Managers represent the Client's interests and coordinate with multiple insurance agencies and other insurance professionals on the Client's behalf.
You will be expected to take ownership of your accounts, keep projects moving, identify items requiring attention, and ensure that Clients and team members remain informed throughout the process. Manage the commercial insurance renewal and marketing processes for assigned Clients. Serve as a liaison and advocate for Clients by coordinating with multiple insurance agencies and directing insurance negotiations to obtain favorable coverage and cost terms. Develop a strong understanding of each Client's business, operations, exposures, and insurance needs. Review insurance policies, endorsements, proposals, and other coverage documents for accuracy and adequacy. Manage renewals, marketings, endorsements, claims, and other insurance-related projects from initiation through completion. Maintain accurate and timely documentation within our project management system, including project status, tasks, follow-up dates, and relevant account activity. Employees may perform other duties as assigned, including assisting in other functional areas to provide coverage during absences, accommodate peak workloads, or support the overall needs of the company. A successful Account Manager at Rosselle Consulting is organized, proactive, detail-oriented, and comfortable taking ownership of their responsibilities.
You should be able to manage multiple projects and deadlines simultaneously, recognize when something requires attention, follow through without needing continual reminders, and communicate clearly with Clients, insurance professionals, and coworkers.
Our systems are designed so that another team member can understand the status of an account or project and step in when necessary.
Most importantly, we are looking for someone who wants to learn their Clients' businesses and become a trusted part of their risk management team. Previous experience with commercial insurance, insurance policies, or insurance-related matters is preferred but not required. Experience in an insurance agency, risk management, business management, accounting, finance, or another role involving responsibility for a company's insurance program or business operations. Strong organizational skills with the ability to manage multiple priorities, projects, and deadlines. Proficiency with Microsoft Word, Excel, Outlook, and general internet and computer applications. Rosselle Consulting offers a competitive benefits package that includes: Company-paid medical insurance and HSA Account with qualifying plan. Medical Time Allowance (MTA). Paid holidays, average of 10 a year. Retirement plan with company matching. Company-paid long-term disability insurance. Selected candidates will participate in a series of interviews designed to help both the candidate and Rosselle Consulting determine whether the position is a good fit.
Commercial Customer Account Manager in gainesville at Unknown Company
This position is listed as full time and onsite.