Commercial Business Systems AnalystChurch & Dwight is seeking a Commercial Business Systems Analyst to join our team. This role is responsible for working with cross-functional teams to advance the company's capabilities by translating business needs into IT-based solution requirements and ensuring delivered solutions meet those needs.This individual will lead analysis efforts on complex, high-impact initiatives across Marketing, Sales, and the Specialty Products Division (SPD), while contributing deep expertise across business processes, technology, data, artificial intelligence, and organizational design.The Commercial Business Systems Analyst will partner closely with IT, business stakeholders, Product Owners, Product Managers, and third-party implementation partners to design, develop, and deploy marketing, sales, and SPD technology applications. This role is responsible for gathering and translating business requirements into scalable technical solutions while ensuring systems are optimized for performance, usability, and long-term sustainability.The analyst will play a key role in shaping and supporting the organization's MarTech ecosystem, ensuring strong data flow integration and enabling business partners to effectively leverage technology to meet commercial objectives.This individual will also identify opportunities to implement AI-enabled capabilities, intelligent automation, and decision-support tools across commercial business processes. The analyst will support business architecture and process-excellence initiatives by connecting business capabilities, end-to-end processes, data flows, and technology solutions to measurable business outcomes.Hybrid: The role will be based in Ewing, NJ and requires in-person attendance on Tuesdays, Wednesdays, and Thursdays, with remote work options on Mondays and Fridays.Role Accountabilities and ResponsibilitiesCreate high-quality technical and architectural designs that align with business needs and promote scalable developmentAnalyze, model, and evaluate current processes, workflows, user flows, and data to recommend improved business solutionsDrive simplification, code reuse, and leverage existing system capabilities while maintaining optimal performance and service levelsDevelop system test scripts to ensure integrated systems are robust, compliant, and meet business requirementsEvaluate new tools and third-party applications, providing recommendations on their effectiveness and alignment with business needsTranslate functional requirements into technical designs, implement solutions, and perform unit testingServe as the primary technical lead for systems, platforms, and integration capabilitiesLeverage strong data analysis skills to support marketing initiatives and improve data flow across the MarTech ecosystemIdentify, design, and deploy AI-enabled use cases, including copilots, intelligent automation, and decision-support tools, to improve business productivity, insight generation, and user experiencePartner with business and IT teams to design, configure, and integrate AI agents into core workflows, including marketing campaign execution, revenue management, and customer engagement, to streamline processes and reduce manual effortDefine requirements and governance standards for agentic systems, ensuring responsible AI usage, data quality, traceability, and seamless integration across enterprise platformsDevelop and maintain business capability maps, process taxonomies, and system landscape views to provide transparency into how technology enables business outcomesModel and document end-to-end business processes and value streams, ensuring alignment between business objectives, data flows, and supporting applicationsIdentify opportunities for process simplification, standardization, automation, and technology optimizationPartner closely with Product Owners and Product Managers to refine backlogs, define user stories, and establish clear acceptance criteria aligned with business-value outcomesAct as a key contributor within a product-centric operating model, continuously improving solutions through iterative delivery, stakeholder feedback, and value measurementSupport product teams with prioritization decisions, release planning, dependency management, and value-realization tracking, ensuring alignment with strategic business goalsLead and participate in code and design reviewsSupport system integration testing (SIT), user acceptance testing (UAT), and provide post-production supportEducation and ExperienceRequired Qualifications:Bachelor's degree requiredFive or more years of development or business-systems experience with strong knowledge of Salesforce functionality and capabilitiesExperience with Sales and Marketing technologies such as Salesforce, Revenue Growth Management, Product Information Management, Digital Asset Management, and web-development toolsExperience designing, documenting, developing, and testing high-performing applications using automated testing toolsStrong ability to develop clean, standards-based code using industry best practicesExperience with site, page, and content-management systemsExperience participating in business-system implementationsStrong SQL skills with the ability to query databases and generate reportsExperience gathering and translating complex business requirements into functional and technical solution requirementsExperience documenting business processes, workflows, user stories, acceptance criteria, and system requirementsDemonstrated ability to work effectively with cross-functional business teams, technical teams, Product Owners, Product Managers, and third-party implementation partnersPreferred Qualifications:Experience identifying, designing, or implementing AI-enabled solutions, intelligent automation, copilots, or decision-support toolsFamiliarity with responsible AI principles, AI governance, data quality, traceability, and agentic-system designExperience developing business capability maps, process taxonomies, value streams, or system landscape documentationExperience working within an Agile, product-centric, or product-operating-model environmentRelevant business experience in areas such as Order to Cash (O2C), A2R, or Procure-to-Pay (P2P/F2S)Experience in a consumer products industry environmentCompensation and BenefitsThe US base salary range for this full-time position is $93,500–$131,700. This position is also eligible for a bonus.As a Church & Dwight US employee, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid vacation and sick time, and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and vacation days starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.The actual base pay offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity.
Compensation decisions are dependent upon the facts and circumstances of each position and candidate.