Driving account growth and product adoption, the full-time remote Commercial Account Manager will manage relationships with 150-200 commercial customers, focusing on retention, expansion, and strategic conversations to enhance customer engagement. Key responsibilities Build and nurture strong relationships with high-value commercial customers to manage account health and needs Lead Executive Business Reviews to identify growth opportunities and collaborate on strategies with clients Execute successful launches of the Ramp platform in partnership with Account Executives and Customer Success teams Required qualifications Minimum 3 years of new business sales or account management experience in a B2B organization Ability to anticipate customers' needs and identify growth opportunities across various accounts Familiarity with basic sales tools and common metrics High adaptability and understanding of change within a startup environment Organizational, project management, and time management skills